Last Updated: August 9, 2026
Zhuyu Technology (Shenzhen) Co., Ltd. (“ZOIEXO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.zoiexo.com (the “Website”), contact us, submit a distributor application, subscribe to marketing communications, or otherwise interact with us.
ZOIEXO is operated by Zhuyu Technology (Shenzhen) Co., Ltd., a company registered in Shenzhen, China. For the personal information described in this Privacy Policy, Zhuyu Technology (Shenzhen) Co., Ltd. is the responsible data controller where applicable.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at info@zoiexo.com.
We collect personal information that you provide directly to us, as well as certain technical information that may be collected automatically when you use our Website.
We may collect the following information when you contact us, submit a distributor application, subscribe to marketing communications, or otherwise interact with us:
Providing certain information is optional. However, we may be unable to respond to your inquiry or process your distributor application if you do not provide information marked as required.
When you access or use our Website, our hosting and technical service providers may automatically collect limited technical information, including:
We do not currently use Google Analytics, Google Ads, Meta Pixel, or similar advertising analytics technologies. If we introduce these services in the future, we will update this Privacy Policy and, where required, provide appropriate cookie choices before collecting related information.
We do not intentionally collect sensitive personal information through this Website. Please do not include government identification numbers, financial account information, health information, passwords, or other sensitive personal information in the message field or in communications sent to us.
We may use the personal information we collect for the following purposes:
We will not use your personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice and, where required, obtaining your consent.
Where applicable data protection laws require us to identify a legal basis for processing personal information, we rely on one or more of the following legal bases.
We may process your information when necessary to review your distributor application, respond to your business inquiry, or take steps at your request before entering into a business relationship or agreement.
We may process personal information where necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests. These interests may include:
We rely on your consent when you voluntarily choose to receive product updates, distributor news, or promotional emails, and in other situations where consent is required by applicable law.
You may withdraw your consent at any time by replying to a marketing email with “Unsubscribe” or by contacting us at info@zoiexo.com. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
We may process personal information when necessary to comply with applicable laws, regulations, tax or accounting requirements, court orders, or lawful requests from government authorities.
Our Website may use cookies and similar technologies that are necessary to operate, secure, and maintain the Website.
Strictly necessary cookies and related technologies may be used to:
These technologies are required for the Website to function properly and generally cannot be disabled through our Website.
We do not currently use Google Analytics, Google Ads, Meta Pixel, or similar analytics or advertising technologies on the Website.
If we introduce analytics, advertising, embedded media, or similar technologies in the future, we will update this Privacy Policy and provide appropriate notice and cookie choices where required by applicable law.
You can configure your browser to block, restrict, or delete cookies. However, disabling strictly necessary cookies may cause some parts of the Website or its forms to function incorrectly.
Cookie controls vary by browser. Please refer to your browser’s settings or support documentation for more information.
We do not sell or rent your personal information.
We may disclose personal information only when reasonably necessary for the purposes described in this Privacy Policy, including to the following categories of recipients.
We may share information with service providers that help us operate our Website and business, including:
These service providers may process personal information only as necessary to provide services to us, subject to applicable contractual and legal obligations.
We may share relevant information with authorized distributors, prospective distributors, business partners, logistics providers, and other commercial partners when reasonably necessary to:
We limit such disclosures to information reasonably necessary for the relevant business purpose.
We may disclose information to professional advisers, including lawyers, accountants, auditors, insurers, and consultants, when necessary to obtain professional services or protect our legal and business interests.
We may disclose personal information where we reasonably believe disclosure is necessary to:
If Zhuyu Technology (Shenzhen) Co., Ltd. is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to appropriate confidentiality and legal protections.
We may share personal information with other parties when you direct us to do so or provide your consent.
ZOIEXO is operated from China and serves customers, distributors, and business partners globally. Your personal information may therefore be processed in China and in other countries or regions where our service providers, distributors, or business partners operate.
The data protection laws of these locations may differ from those in your country or region. Where required by applicable law, we will take appropriate measures designed to protect personal information transferred internationally. These measures may include contractual protections, data processing agreements, standard contractual clauses, or other legally recognized transfer mechanisms.
By contacting us or submitting a distributor application, you acknowledge that your information may be processed in locations outside your country or region, subject to applicable legal requirements and safeguards.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including business, legal, accounting, security, and reporting requirements.
Our general retention practices include:
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it. Information may remain temporarily in backups until those backups are overwritten or securely deleted through normal retention processes.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include:
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when sending information online and avoid submitting unnecessary sensitive personal information.
If we become aware of a personal information incident, we will take reasonable steps to investigate, mitigate, and provide notifications where required by applicable law.
We may send you product updates, distributor news, partnership opportunities, and promotional emails only when permitted by applicable law, including when you have voluntarily chosen to receive such communications.
Marketing subscription is optional and is not required to submit a distributor application or receive a response to your inquiry.
You may unsubscribe at any time by:
After you unsubscribe, we may retain limited information necessary to ensure that we respect your request. You may still receive non-marketing communications relating to an active inquiry, distributor application, business relationship, transaction, legal notice, or security matter.
Depending on your country or region and applicable law, you may have some or all of the following rights regarding your personal information:
We do not sell personal information. We also do not currently share personal information for cross-context behavioral advertising.
To exercise a privacy right, contact us at info@zoiexo.com and describe your request. We may request information reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.
We will respond within the period required by applicable law. Some rights may be subject to legal limitations or exceptions, including where retaining information is necessary to comply with legal obligations, protect rights, prevent fraud, or establish or defend legal claims.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Our Website and distributor program are intended for business users and are not directed to individuals under the age of 18.
We do not knowingly collect personal information from individuals under 18. If you believe that a person under 18 has provided personal information to us, please contact us at info@zoiexo.com. We will review the request and take appropriate steps to delete the information where required.
Our Website may contain links to websites, services, or resources operated by third parties. We are not responsible for the privacy, security, content, or practices of those third parties.
This Privacy Policy applies only to personal information processed by ZOIEXO. We encourage you to review the privacy policies of third-party websites before providing personal information to them.
We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technologies, service providers, or legal requirements.
When we update this Privacy Policy, we will publish the revised version on this page and change the “Last Updated” date at the top. Where required by applicable law, we may provide additional notice or request renewed consent before applying a material change.
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, complaints, or requests relating to this Privacy Policy or our handling of personal information, please contact us:
Zhuyu Technology (Shenzhen) Co., Ltd.
Brand: ZOIEXO
Registered in: Shenzhen, China
Website: www.zoiexo.com
Email: info@zoiexo.com